Delivery Policy

  • We charge a flat rate of £4.80 (inclusive of VAT) for all orders.
  • Orders over £50.00 are sent delivery free.
  • Orders are dispatched and delivered by courier service with tracking information.
  • UK Mainland orders usually arrive within 7 - 10 business days of despatch.
  • Please note that courier delivery services are normally only available Monday to Friday inclusive, between the hours of 9am and 5pm.
  • You can provide an alternative delivery address where there will be somebody available to delivery.
  • If you are not in or available to accept the delivery, one further attempt to deliver your order will be made after which there may be a charge for any further attempts.
  • In the event of a failed delivery your parcel will be returned to Eve Taylor (London) Limited as undeliverable. Should your parcel be returned to us, there will be a further delivery charge to re-send your order.
  • During the lead up to, and after holiday periods parcel delivery may slow down or be delayed, so please bear this in mind if you are placing an order just before Christmas, or near to a Bank Holiday period (please note we are closed from the Christmas to New Year holiday period, inclusive).
  • Orders placed during this period will not be dispatched until after the first working day, following the finish of a holiday period.